Frequently Asked Questions

What Benefits am I Entitled to?

Have you ever asked yourself “What Benefits Am I Entitled To?”

You may be one of many people not receiving the benefits entitled to people who are not aware of what is available. Did you know that each year, £16.8 billion pounds of Government aid goes unclaimed Aside from Government benefits there are over 3500 grants available too. thiswebsite shows you simple ways to find out every benefit entitled to.

Firstly, If you ever find yourself suddenly out of work, you need to telephone your nearest jobcentre on the first morning of unemployment. You start receiving Job Seeker’s Allowance from the day of that telephone call; not when you first visit the office. The telephone number to make a claim is 0800 055 6688. Of course, once you are in receipt of Jobseeker’s Allowance (which is approximately £128 a fortnight) you will be entitled to other benefits such as full council tax rebate and up to 100% of your rent paid (housing benefit).  There are caps on the amount of rent that will be financed however. You will not have much joy claiming for a penthouse in the Docklands!  But in London, you can claim around £120 a week for your rent each week.

When applying for Jobseekers Allowance, asked to be sent a Council Tax and Housing Benefit application form.  Council tax is usually paid as a discounted council tax where as housing benefit is usually paid directly into the claimant’s account.

If you are claiming JSA, you will also be entitled to free NHS dental checkups as well as vital treatments such as filings; exemption from prescription charges (£7.20 in England) and half price travel in London (after 13 weeks of claiming JSA).

Jobcentre Plus Offices in Scotland

Jobcentre Plus Scotland Offices

If this is your first visit to the Jobcentre Plus Offices website, you have made the right choice we have maps directions contact details and telephone numbers of all Scottish jobcentre plus offices to get you to your nearest Jobcentre Plus Scotland Office with our directory of Scottish Jobcentres.

Universal Jobmatch

Universal Jobmatch

Universal Jobmatch Job Search Tool Help

Universal Jobmatch is a free service that enables you to search for and apply for jobs on one of the largest job boards in Europe. You do not need to be registered to search for jobs but setting up a Universal Jobmatch account will enable you to:

Working in Europe

Are You Thinking Of Working In Europe?

working in europe

Jobcentre Plus is part of a network of Public Employment Services that belong to the European Employment Services (EURES). This is a partnership of the European Economic Area (EEA) countries that enables the exchange of vacancies and information on living and working conditions.

Checks employers can make

Checks employers can make on job applicants

Checks employers might need to run on job applicants

Get some basic information about what checks employers can make on job applicants in the uk, can an employer obtain background checks on anyone?

Jobcentre Job Search tools

Jobcentre Job Search tools

Find a job with Universal Jobmatch

Search for full or part-time jobs in Great Britain and abroad. Click this link to Log in to Universal Jobmatch if you already have an account.

  • You can search and apply for jobs without an account.


  • Register with Universal Jobmatch for services like saved job searches, uploading a CV, email alerts and keeping track of your past applications.
  • When registering, make a note of your Government Gateway number. You’ll need it later to sign in.
  • You must also verify your email address by clicking the link in the confirmation email. Check your spam folders if it’s not in your inbox.

Help Logging on

  • If you can’t log in to your account send an email toThis email address is being protected from spambots. You need JavaScript enabled to view it.
  • For any other help use the ‘Contact Us’ link at the bottom of the Universal Jobmatch pages.
  • Search for jobs in Northern Ireland with Jobcentre Online.

Universal Jobmatch has replaced the Jobcentre Plus job search tool.

Other ways to search for Jobs 

You can also search for jobs by calling Jobcentre Plus.

  • Textphone: 0845 605 5255
  • Monday to Friday, 8am to 6pm

How to Claim benefits on the phone

How to Claim benefits on the phone

Claim JSA by phone

Contact Jobcentre Plus if you can’t apply online.

Jobcentre Plus contact numers are listed below.

Telephone: 0800 055 6688
Welsh language: 0800 012 1888
Textphone: 0800 023 4888

Opening hours:

Monday to Friday, 8am to 6pm

How do I sign on at the JCP

How do I sign on at the JCP

How do I sign on?

The process starts with a phone call (between 8am and 6pm, Monday to Friday), rather than walking into your local job centre. The call can take up to 40 minutes. Have details of your savings, rent and national insurance number ready. It's also possible to claim online using the Claim online – Jobseeker's Allowance service.

Jobcentre Plus opening hours and payments for Monday 7 May

All Jobcentre Plus offices and telephone lines in England, Scotland and Wales will be closed on the May bank holiday

Can the jobcentre Find me a job

The job centre are under obligation to help you find a job if you are claiming JSA. Make an appointment with them to register (if you havent already) and from there you will be required to continue searching and fill in a book and go back to sign on once every 2 weeks. When you go in for your appointment, you can request a job search to be conducted for you, this is another way to do it as well as on the touch screen system in the centre.

Jobcentre Plus opening hours benefit payments dates

Jobcentre Plus opening hours and benefit payments over Easter.

What time does your local DWP Office open?

jobcentre opening hoursInformation about Jobcentre Plus opening hours and benefit payments over Easter Holidays. 

Directgov website has details of Jobcentre Plus office opening hours and benefits due dates over Easter